Vol. 5 No. 1 (2024)

Abstract

A high turn over rate is an indicator for a company to implement a strategy to retain employees. From the literature study, it was found that one of the efforts to retain employees is through compensation strategies. Compensation can be used as an attraction to attract prospective employees with high qualifications and retain high performing employees. The role of state university hospitals (RSPTN) as places for education, research and integrated health services in the fields of medical and/or dental education, continuing education and other health education in a multi-professional manner cannot be separated from the role of existing health workers. This research is to look for components that can be taken into account as remuneration components to obtain a remuneration model for health workers at RSPTN.

Abstract

The significance of conducting this study lies in its pressing relevance to PT Bali Busana Kreasi, aiming to address turnover intention issues and foster a more productive and fulfilling work environment for its employees. The study's core objective is to scrutinize the impact of compensation and work-life balance on turnover intention, with employee engagement serving as a mediating factor. This research employs a quantitative research approach and is conducted at PT Bali Busana Kreasi, situated on Jl Raya Anggi Elok. The data sources encompass both primary and secondary data, with the entire workforce of 162 employees representing the research population. Simple random sampling, employing the Slovin formula, is employed to select 116 samples. The data is analyzed through Structural Equation Modeling.The outcomes of hypothesis testing indicate the following key findings: 1) Compensation exhibits a significant negative influence on turnover. 2) Work-life balance demonstrates a significant negative impact on turnover intention. 3) Compensation positively and significantly affects employee engagement. 4) Work-life balance significantly promotes employee engagement. 5) Employee engagement significantly diminishes turnover intention. 6) compensation mediated by employee engagement on turnover intention has a significant negative effect. 7) there is a significant negative relationship between work-life balance through employee engagement and intention to leave.

Abstract

Level of inventory plays a crucial role in managing the supply chain in a company, one of which is Aircraft Maintenance, Repair, and Overhaul (MRO) Company. This paper will analyze the material inventory in one of Indonesia’s aircraft MRO companies by categorizing the material and focus on finding the root causes of the high inventory level. ABC Analysis using multiple criteria will be used to categorize the aircraft spare parts inventory. The categories will then be used as the Focus Group Discussion (FGD) topic to gain and determine several root causes of the phenomena. FGD results will then be further analysed using Interpretative Structural Matrix (ISM) to see if there are some interrelationships between root causes. The high inventory level of aircraft spare parts inventory root causes will be specifically determined by analyzing the A category of ABC Classification as this category represents 70% of the inventory. Based on the analysis, it is recommended to solve the root causes extracted from the ISM first to lower the inventory level. This study will be useful for managers to determine the strategy to make the inventory lower impacting on the increase of company’s profit increase.

Abstract

The research was conducted to determine the factors that affect the income of oil palm farmers in North Labuhanbatu Regency with production as the intervening variable. The income of oil palm farmers is the dependent variable, while land area, fertilizer costs, labor, and selling prices become independent variables and production as an intervening variable. The population in this study involved the people of North Labuhanbatu Regency consisting of eight sub-districts, with a total population of 20,861 oil palm farmers. The sample in this study amounted to 100 farmers. This type of research used primary and secondary data. The method used in this research was path analysis. It is the development of multiple regression analysis by describing the magnitude of the influence of independent variables on the dependent variable indirectly using IBM SPSS AMOS 22. The results of path analysis show that land area, fertilizer costs, and selling prices have an indirect and significant relationship to farmers' income through production, while indirect labor has no influence on farmers in production.

Abstract

Taking these developments into account, this research will focus on assessing the ability of Asuransi Astra's digital teams to implement a fully automated testing process for its digital products. By analyzing various factors that can influence the successful implementation of automated testing, this research aims to provide insights in determining what and how many features requires to be selected to be tested by automation within Asuransi Astra's digital products. The aim of this research is to evaluate the discision to implement fully automated testing to increase bussines quality services in asuransi astra digital products. After determining the research design, the author requires data to assist in answering the research questions and achieving the goals. There is a process known as data collection for gathering necessary data. The model has facilitated understanding role expectations and aligned team efforts, allowing for a more synchronized approach towards teamwork and strategy.

Abstract

The rapid growth of electronic marketplaces in Indonesia, coupled with government encouragement for businesses, necessitates a thorough understanding of sellers' adoption factors. This study investigates the influences on e-marketplace application adoption among active Indonesian sellers, incorporating gender, age, and experience as moderating variables. Employing SMARTPLS4 and PLS SEM analysis, the research identifies significant impacts of effort expectancy, performance expectancy, and price value on e-marketplace selling behavior. Contrarily, facilitating conditions and social influence show no effect. Age moderation significantly influences effort expectancy and price value, emphasizing the importance of tailored strategies for different age groups. Gender and experience, however, do not significantly moderate the results. Sellers' expectations emphasize the need for stakeholders to ensure fairness in online transactions, urging the government to establish appropriate e-marketplace regulations, aligning with sellers' needs for a thriving digital marketplace ecosystem.

Abstract

The aim of this research is to determine the influence between corporate social responsibility and political connections on tax aggressiveness through institutional ownership as a moderating variable. This type of research is quantitative research, involving all companies listed on the Indonesian Stock Exchange in the 2017-2021 year of observation as the population. The data sources used in this research are secondary data obtained from company websites and the Indonesian Stock Exchange website (www.idx.co.id). The quantity of CSR as measured by calculating how much information related to corporate social responsibility has a negative influence on the presence of tax aggressiveness within the company. CSR quality has a negative influence on tax aggressiveness, which means that CSR quality can pressure companies to be tax aggressive. The existence of political connections that a company has no effect on the tax aggressiveness carried out by the company. Institutional ownership can moderate the quantity of CSR on tax aggressiveness. Institutional ownership moderates the relationship between CSR quality and tax aggressiveness. In the analysis results, it is proven that institutional ownership strengthens the negative influence of CSR quality on tax aggressiveness. Has been proposed that institutional ownership can moderate the influence of political connections on tax aggressiveness.

Abstract

This research aims to analyze the feasibility of hydroponic melon business at PT. Agro Bergas Sejahtera. Data collection of the case study method was carried out in detail using various existing data collection procedures. Sampling was obtained from all twelve employees who recognize and have various information needed for the research to be carried out. The sampling technique employed interviews of all samples as respondents. Primary data included data obtained through direct interviews from sources in the field, such as resources, production, investment costs, and operating costs. Secondary data were data obtained indirectly from sources related to research, namely Central Bureau of Statistics (BPS) data and documents from PT. Agro Bergas Sejahtera. The data obtained was then analyzed using qualitative and quantitative analysis. Qualitative analysis is used to analyze non-financial aspects, including production aspects. Quantitative analysis was used to analyze the financial feasibility of PT. Bergas Agro Sejahtera using investment criteria, such as Payback Period, NPV, IRR, and Profitability Index. The research results indicate that hydroponic melon farming at PT. Agro Bergas Sejahtera is feasible according to the production aspect. The calculation results show that the payback period analysis is during two years four days. NPV is Rp. 637.561.973, IRR is 37%, and PI is 1,73. The financial analysis results show that all financial aspects are feasible.

Abstract

Supply chain management (SCM) is one of the critical things in healthcare sector because it has a direct effect on the quality of services provided. The aim of this study is to analyse the effect of service quality on supply chain management of healthcare products in hospital and clinical laboratories satisfaction. The study adapted six dimensions of service quality namely assurance, communication, empathy, reliability, responsiveness, and tangibles. Survey data was analysed using Structural Equation Modelling-Partial Least Square (SEM-PLS). A total of 67 hospitals and clinical laboratories were the research sample. The results show that service quality on supply chain management of healthcare product has a positive effect on hospital and clinical laboratories satisfaction. Reliability is the most prominent dimension that determines hospital and clinical laboratory satisfaction. Items that contribute to reliability include complaint handling, product authenticity guarantee, order processing, on time delivery, providing product information updated and routine visitation.

Abstract

This study examines the determinants of compliance for taxable enterprises in Bali province. Taxable enterprises are parties appointed as collectors of value-added tax on the delivery of taxable goods and/or taxable services. Value-added tax is one type of tax that is more vulnerable to tax non-compliance. The three components of behavioural intention determinants based on the theory of planned behaviour developed into attitudes (tax morale and taxpayer awareness), subjective norms (tax justice and trust in government), and perceived behavioural control (tax authority power, tax convenience, and tax information) were tested to determine their influence on the compliance intention of taxable enterprises. The theory of slippery slope as a supporting theory explains that if trust in the tax authority is low and the power of the tax authority is weak, it can lead to taxpayer behaviour that tries to avoid taxes and reduce compliance. This research uses the probability sampling-proportional stratified random sampling method. The research sample was 100 taxable enterprises from the 10.697 population using the Slovin method. The results of the analysis show that tax morale, taxpayer awareness, tax justice, trust in government, tax authority power, tax convenience, and tax information have a positive effect on the compliance intention of taxable enterprises. The role of the theory of planned behaviour, and the slippery slope theory are also strengthened by the results of the analysis, which overall explain that the compliance behaviour of taxable enterprises is based on strong intentions, and the compliance intentions of taxable enterprises can increase if tax morale, taxpayer awareness, tax justice, trust in government, the power of tax authorities, tax convenience, and tax information increase

Abstract

We present in this paper a modeling of the critical threshold of preference for collusion (C.T.P.C.) in different market structure using the interconnection fees and their marginal cost, in a Cournot competition. The objective is to compare the preference for collusion regarding this threshold in market structures and within two contexts: linear interconnection costs and quadratic ones. Collusion is more difficult in private duopoly that in a mixed one. This difficulty is increased with linear cost structure than quadratic costs. The findings we obtain from the application of our results to the Tunisian mobile market between (2002-2019) are consistent with our theoretical model.

Abstract

This research aims to analyze the influence of ESG performance on Investment - Cash Flow Sensitivity of non-financial companies listed on the Indonesia Stock Exchange for the 2017-2022 period. ESG performance was measured using ESG ratings from Sustainalytics' ESG Research and Ratings, obtained from the Bloomberg Terminal database. Testing process was carried out on 50 registered non-financial companies in Indonesia for six years with a total of 300 observations obtained through purposive sampling techniques. The results of research employed panel balance data and the OLS method found that there are still phenomena Investment – Cash Flow Sensitivity occurred and good ESG performance could reduce Investment – Cash Flow Sensitivity. Thus, it can be indicated that companies implementing good ESG performance can more easily obtain funding sources.

Abstract

This study investigates the relationship between cash flow variables and financial distress among hospitality companies listed on the Indonesian stock market between 2017 and 2022. Analysis focused on Operating Cash Flow (OCF), Investment Cash Flow (ICF), and Financial Cash Flow (FCF) to discern their individual and combined impacts on financial distress.

The findings reveal that each cash flow variable—OCF, ICF, and FCF—exerts a significant influence on financial distress when considered independently. This supports hypotheses 1, 2, and 3, signifying their substantial role in shaping the financial health of these companies. Additionally, the collective effect of these cash flow variables, as evidenced by the F-test, demonstrates a noteworthy combined impact on financial distress. In summary, this study highlights the intricate interplay between cash flow dynamics and financial distress among Indonesian-listed private companies. While each cash flow component independently affects financial stability, their cumulative influence significantly determines vulnerability to financial distress. This underscores the critical need for comprehensive cash flow management strategies to mitigate financial risks and ensure sustained financial health in these entities amidst economic uncertainties.

Abstract

The rapid development of internet technology provides many conveniences in communicating and is able to change people's behavior, including purchasing decisions which are reflected in the level of product/service sales. This becomes a business opportunity to provide an online or Edutech-based forum or platform, one of which is jagoujian.com. However, the company's target of selling tryout services on jagoujian.com has not yet been achieved. Therefore, this research is conducted to analyze the factors contributing to the failure of meeting the target of the website. The purpose of this study is to analyze the influence of website quality, sales promotion, and pricing on purchasing decisions through consumer trust on jagoujian.com. The study sample involves 304 members of jagoujian.com with 75 respondents. Partial least squares structural equation modeling (PLS-SEM) is the chosen method to analyze the sample in this study. The results indicate that the quality of the website and pricing significantly influence the purchasing decisions of jagoujian.com users. However, sales promotions do not exhibit a significant influence on the purchasing decisions of jagoujian.com users. Website quality has a significant influence on the purchasing decisions of jagoujian.com users. Pricimg has also shown a positive and significant influence on the purchasing decisions of jagoujian.com users, sales promotions have an influence on the purchasing decisions of jagoujian.com users, consumer trust has a significant influence on the purchasing decisions of jagoujian.com users, website quality has shown a significant influence on purchasing decisions through consumer trust, pricing has a significant effect on purchasing decisions through consumer trust, sales promotions have an influence but not significantly on purchasing decisions through consumer trust.

Abstract

This research engaged in a comparative investigation of expatriate retirees' and younger expatriates' preferences in selecting healthcare facilities in Bali, applying a comprehensive analytical lens that integrated Maslow's needs theory, consumer behavior theories, and the theory of cultural acculturation.Data were gleaned through in-depth interviews from eight expatriates residing in the popular expat regions of Bali—Sanur, Ubud, and Nusa Dua—divided into retiree and younger age groups. The study found that expatriates' preferences, influenced by various personal, psychological, cultural, and social factors, are vital in their healthcare choices in a foreign land. Their ability to adapt to the local culture and healthcare system, coupled with a positive outlook and successful adjustment, plays a crucial role. It underscores the significance of comprehensive healthcare facilities and proactive government policies to meet the healthcare needs of expatriates locally. This study is distinct for using three theories: Maslow’s Need Theory, Cultural Acculturation, and Consumer Behavior, rarely combined in investigating expatriates' choice of health facilities in Bali.With well-executed strategies addressing expat needs, culture, marketing, staff training, and collaboration, healthcare providers in Southeast Asia can better serve expats, improving their satisfaction and well-being. This study's restricted participant count and qualitative approach can limit the extendibility of findings to a broader populace. The qualitative design's inherent subjectivity may introduce a measure of unintended bias during data interpretation. Moreover, the specific focus on Bali's expatriates might temper the relevance of the study's results to other geographical contexts.

Abstract

This study provides insights into determining the influence of Job Involvement, workplace facilities, and work environment on the Turnover Intention of outsourcing employees at PT. Angkasa Pura Solusi Integra (Soekarno Hatta International Airport). The research employed a quantitative approach with a total of 327 respondents from a population of 1801, which included outsourcing employees such as Avsec, Cleaning Service, Security PMAD, Trolley Collectors, Basket Collectors, and others. Simple random sampling was utilized as the sampling method. The primary data collected in this study involved questionnaires and direct observations. Data analysis was conducted using multiple linear regression techniques. Based on the research findings, both partially and simultaneously, it can be concluded that there is a significant negative influence of Job Involvement, Workplace Facilities, and Work Environment on the Turnover Intention of outsourcing employees.

Abstract

The purpose of this study is to ascertain how the ESG Risk Score (ESG RS) and Sustainable Growth Rate (SGR) affect the value of companies that are listed on the Indonesia Stock Exchange. Through statistical analysis of secondary data of ESG RS and SGR processed from audited financial reports available on the Indonesia Stock Exchange, the study uses a descriptive and verificative methodology. 825 listed companies that are actively trading on the IDX between 2019 and 2022 make up the research's population. As for the sample size, it consists of 32 businesses that were chosen using the purposive sampling technique. This study uses SPSS 26 for data analysis in order to compute the outcomes of the autocorrelation, heteroskedasticity, fixed panel model, and random effect model tests. According to the research investigation, the impact of SGR and ESG RS on firm valuation is not statistically significant. The study's conclusion is that, over the 2019–2022 timeframe, companies listed on the Indonesia Stock Exchange continuously scored higher on the ESG Risk Score when SGR and ESG RS were present, despite a small but beneficial influence. The results show that a company's valuation is positively impacted by strong financial performance, as measured by SGR. However, even if the Sustainability Report discloses that ESG RC is a quality indicator of ESG Risk Management and is used to track the advancement of SDG and ESG programs in the Indonesian capital market, it has not yet significantly impacted the evaluation of corporate valuation. These findings provide insightful information that will help the Financial Services Authority, the Indonesia Stock Exchange, and businesses better understand and assess how these aspects can contribute to and support the development of SDG and ESG in Indonesia.

Abstract

There has been a significant increase in revenue in the online food delivery sector, reaching 43.2%, as a result of the COVID-19 pandemic in Indonesia. Prior to the pandemic, consumers would occasionally order food for delivery, but now it has become a regular practice. Currently, GoFood, GrabFood, and ShopeeFood dominate the food delivery market in Indonesia. This trend presents both opportunities and challenges for businesses, as it creates a more competitive ecosystem. Therefore, it is crucial for online businesses to cultivate loyal customers in this environment. This study aims to investigate the extent of customer loyalty to online food delivery services and explore the possible mediating effects of customer satisfaction and corporate image. The research population is an unknown number of consumers of GoFood, GrabFood and ShopeeFood in Denpasar - Bali. The technique of determining the sample using purposive sampling, the number of respondents as many as 122 people. The research instrument used a questionnaire, which was analyzed by SmartPLS. This study found that service quality does affect customer loyalty, but the effect is not statistically significant. In contrast, research shows that customer satisfaction and corporate image are significant mediators in the relationship between service quality and customer loyalty. The implication for service providers is to focus on increasing customer satisfaction and maintaining a positive corporate image to increase customer loyalty. This can be achieved through regular evaluation and service innovation, which can lead to a successful business.

Abstract

The volatility of stocks is influenced by various factors, both internal andexternal to the company. This research aims to determine whether there is a relationship between Environmental, Social, Governance (ESG) performance and corporate controversies on stock volatility. The sample used in this study consists of companies listed on the Indonesia Stock Exchange for the period 2018—2022 and have an ESG rating from The London Stock Exchange Group (LSEG). Based on the analysis conducted, it is concluded that environmental performance negatively affects stock volatility, while social performance, governance performance, and corporate controversies do not have an impact on stock volatility.