PDF Get rights and content
Articles | 2022-10-31

The Role of Competency and Interpersonal Communication In Improving Performance

Novalien Carolina Lewaherilla, Asiani Sijabat
Quantitative Economics and Management Studies, Vol. 3 No. 5 (2022), pp. 795-800 https://doi.org/10.35877/454RI.qems1097 Published: 2022-10-31
Get Permissions

Abstract

This study aims to examine and analyze the effect of competence and interpersonal communication on the performance of PKB employees of the Maluku Province BKKBN Representatives. This type of research is a quantitative research, using a questionnaire as a research instrument. The sample selection technique used simple random sampling. The population of this research is the PKB representative of the Maluku Province BKKBN, totaling 100 employees with a total sample of 50 employees. The results of the study stated that competence and interpersonal communication partially or simultaneously had a positive and significant influence on the performance of PKB employees of the Maluku Province BKKBN Representatives. The variable of competence and interpersonal communication explains the variable of employee performance by 78.2%, this means that competence and interpersonal communication are two factors that must be considered

Keywords

competencyinterpersonal communicationimproving performance

References (18)

  1. Abdullah, M. (2014). Manajemen dan Evaluasi Kinerja Karyawan. Yogyakarta: Aswaja Pressindo
  2. Abdurrahman, N. H. (2018). The Effect of Interpersonal Communication Skills and Work Motivation On Performance of Marketing Employee. International Journal of Engineering and Technology, 7(2)
  3. Cahyaningrat, A. M. B., Erviantono, T., dan Wismayanti, K. W. D. (2016). Pengaruh Kompetensi Terhadap Kinerja Pegawai Di Badan Perpustakaan, Arsip dan Dokumentasi Kota Denpasar. Universitas Udayana
  4. Edison, E., Anwar, Y., dan Komariyah, I. (2017). Manajemen Sumber Daya Manusia. Bandung: Alfabeta
  5. Faidha. (2020). Pengaruh Komunikasi Interpersonal Terhadap Kinerja Penyuluh Keluarga Berencana (PKB) Di BKKBN Provinsi Sulawesi Tenggara. Jurnal Studi Kepemerintahan, 3(1), 23-39
  6. Ferdinand, A. (2014). Metode Penelitian Manajemen. Semarang: Universitas Diponegoro
  7. Gumay, S. A., dan Hermani, A. (2018). Pengaruh Komunikasi Interpersonal dan Lingkungan Kerja Terhadap Kinerja Karyawan PT. Euro Management Indonesia. Jurnal Administrasi Bisnis, 7(2), 68-77
  8. Handoko, T. H. (2000). Manajenen, 2nd Edition. Yogyakarta: BPFE Yogyakarta
  9. Hardjana, A. M. (2003). Komunikasi Intrapersonal dan Komunikasi Interpersonal. Yogyakarta: Kanisius
  10. Irmawati, B. H., dan Adda, H. (2017). Pengaruh Kompetensi dan Motivasi Terhadap Kinerja Petugas Lapangan Keluarga Berencana (PLKB) Dalam Pengelolaan Program KB Di Kota Palu. Jurnal Katalogis, 6(3), 178-186

How to Cite

Lewaherilla, N. C., & Sijabat, A. (2022). The Role of Competency and Interpersonal Communication In Improving Performance. Quantitative Economics and Management Studies, 3(5), 795–800. https://doi.org/10.35877/454RI.qems1097