ORU, Grace U.; MADUMERE, Humphrey Ikenna. Influence of Customer Complaint Management on Marketing Performance of Banks. ARRUS Journal of Social Sciences and Humanities, [S. l.], v. 2, n. 2, p. 77–97, 2022. DOI: 10.35877/soshum736. Disponível em: https://qemsjournal.org/index.php/soshum/article/view/736. Acesso em: 13 jun. 2026.