Green Public Service Innovation: Integrating Environmental Values into Local Government Service Delivery
DOI:
https://doi.org/10.35877/454RI.qems3965Keywords:
Green Innovation, Public Service, Organizational Commitment, Green Leadership, Sustainable GovernanceAbstract
This study explores the integration of environmental values into public service innovation commonly referred to as green public service innovation within the context of local government service delivery in Padang, West Sumatra. Amid escalating environmental challenges and the urgency of achieving Sustainable Development Goals (SDGs), local governments are increasingly expected to move beyond efficiency and adopt eco-conscious service models. This research employs a quantitative approach using Structural Equation Modeling–Partial Least Squares (SEM-PLS) to examine five key variables: organizational commitment, organizational culture, community participation, green leadership, and green public service innovation. The findings reveal that organizational commitment, organizational culture, and community participation all have significant direct impacts on green public service innovation. Furthermore, green leadership not only directly influences innovation but also plays a moderating role by strengthening the effect of organizational commitment on innovation outcomes. The results emphasize that green innovation in the public sector requires more than technology adoption it demands aligned leadership, an enabling institutional culture, and active community involvement. In Padang’s case, local wisdom and environmental awareness present opportunities for designing inclusive and contextualized green innovations. Strong leadership that embeds environmental values into strategic planning and operational systems significantly enhances institutional resilience and citizen trust. The research contributes to public administration literature by offering empirical support for the systemic relationships between organizational factors and sustainable service delivery. It also provides actionable insights for local governments seeking to institutionalize environmental values in public services.
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Voorberg, W. H., Bekkers, V. J. J. M., & Tummers, L. G. (2015). A systematic review of co-creation and co-production: Embarking on the social innovation journey. Public Management Review, 17(9), 1333–1357.
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Wijaya, F., & Kurniawan, A. (2019). Public Participation in Environmental Governance: Implications for Green Public Service Innovation. Sustainability, 11(6), 1683.
Wijaya, H., & Salim, R. (2021). Moderating role of green leadership in public environmental innovation: Evidence from Indonesian municipalities. Journal of Sustainable Public Management, 6(4), 112–129. \
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Aly, H. (2022). Digital divide and public service innovation: Lessons from low-income communities. Government Information Quarterly, 39(1), 101621.
Anwar, M., & Suryadi, T. (2018). The Role of Local Wisdom in Environmental Sustainability: Case Study of Minangkabau Culture in West Sumatra, Indonesia. Journal of Environmental Management, 215, 172–180.
Baporikar, N. (2020). Strategic implementation of green innovation in public services. International Journal of Sustainable Development & World Ecology, 27(3), 259–270.
Bulkeley, H., & Betsill, M. (2016). Rethinking sustainable cities: Multilevel governance and the urban politics of climate change. Environmental Politics, 25(1), 1–23.
Cordella, A., & Paletti, A. (2019). ICTs and value creation in public sector: Beyond efficiency gains. Government Information Quarterly, 36(3), 101398.
de Vries, H., Bekkers, V., & Tummers, L. (2016). Innovation in the public sector: A systematic review and future research agenda. Public Administration, 94(1), 146–166.
Elia, G., Margherita, A., & Passiante, G. (2020). Digital government transformation in the public sector: A systematic review. Technological Forecasting and Social Change, 149, 119706.
Fernandez, S., & Pitts, D. W. (2017). Understanding employee empowerment: A study of leadership and organizational culture in public agencies. Public Administration Review, 77(3), 395–407.
Fischer, F. (2017). Participatory governance and local environmental policy. Critical Policy Studies, 11(1), 46–60.
Fitriani, N., Rahman, F., & Harahap, A. (2022). Implementation of Green Public Service in Local Government: Evidence from Padang City. Journal of Public Administration and Policy, 6(2), 45–58.
Gil-Garcia, J. R., Dawes, S. S., & Pardo, T. A. (2018). Digital government and public management research: Finding the crossroads. Public Management Review, 20(5), 633–646.
Goyal, N., & Howlett, M. (2018). Green public policy and innovation: A policy design perspective. Environmental Politics, 27(5), 880–901.
Handayani, F. I., & Kusuma, R. D. (2022). The role of environmental leadership in shaping green innovation in local government institutions. Journal of Sustainable Governance, 7(1), 45–58.
Hidayati, N., & Santoso, B. (2022). Synchronization of National and Local Policies to Promote Green Innovation in Indonesia. Sustainable Development Policy Review, 10(1), 99–114.
Jennings, V., Johnson Gaither, C., & Gragg, R. S. (2017). Promoting environmental justice through urban green space access: A synopsis. Environmental Justice, 10(1), 1–7.
Kim, S., & Lee, J. (2018). Citizen trust and environmental participation: Empirical evidence from South Korea. International Review of Administrative Sciences, 84(2), 307–326.
Klievink, B., Romijn, B. J., Cunningham, S., & de Bruijn, H. (2016). Big data in the public sector: Uncertainties and readiness. Information Systems Frontiers, 19(2), 267–283.
Kooiman, J., & Jentoft, S. (2016). Meta-governance: Values, norms and principles, and the making of hard choices. Public Administration Review, 76(2), 244–255.
Kotzé, L. J. (2018). Environmental law and governance for the Anthropocene: An introduction. Journal of Environmental Law, 30(3), 403–429.
Lee, S., & Kim, J. (2019). Public Trust and Green Innovation in Local Government Services: A Comparative Study. Journal of Cleaner Production, 237, 117804.
Lin, C., & Chang, W. (2018). Measuring Green Innovation Performance in Public Services: A Multi-Dimensional Approach. Sustainability, 10(7), 2272.
Meijer, A. J., & Bolívar, M. P. R. (2016). Governing the smart city: A review of the literature on smart urban governance. International Review of Administrative Sciences, 82(2), 392–408.
Minkman, M., Wilken, M., & Becker, S. (2017). Integrating Environmental Sustainability into Public Service Innovation. Environmental Policy and Governance, 27(5), 439–452.
Mulgan, G. (2015). Public Innovation: An Introduction. Innovation Journal, 20(3), 345–361.
Nasution, A., & Lubis, A. R. (2020). Cultural factors and public participation in environmental policy: Evidence from local communities in Indonesia. Asian Journal of Social Science Studies, 5(3), 27–35.
Nurhadi, D., & Prasetyo, E. (2021). The Role of ICT as Enabler of Green Public Service Innovation in Indonesian Local Governments. Information Technology for Development, 27(1), 1–15.
OECD. (2020). Enhancing Environmental Performance in Cities and Regions. OECD Publishing.
Park, S., & Kim, E. (2018). Pro-environmental leadership and employees’ behaviors toward environmental sustainability in the public sector. Sustainability, 10(7), 2197.
Podger, D., Mustofa, M., & Ahmad, Z. (2019). Building capacity for local sustainability in Indonesian public administration. Asia Pacific Journal of Public Administration, 41(3), 177–193.
Prasetyo, E., & Hartono, J. (2020). Bureaucratic Culture and the Challenges of Green Innovation in Indonesia. Public Administration Quarterly, 44(4), 611–635.
Rahman, F., & Harahap, A. (2023). Evaluating the Integration of Environmental Values in Local Government Services in Padang City. Journal of Environmental Policy and Management, 8(1), 23–37.
Sari, D., & Putra, M. (2021). Leadership and Green Innovation: Local Government Success Stories in Indonesia. International Journal of Public Sector Management, 34(5), 487–502.
Schein, E. H. (2017). Organizational culture and leadership (5th ed.). Hoboken, NJ: Wiley.
Saputra, R., & Wulandari, D. (2020). Barriers to Green Innovation in Indonesian Local Governments: A Case Study Approach. Asia Pacific Journal of Public Administration, 42(2), 123–138.
Susanti, R., & Arifin, A. (2023). Participatory environmental innovation in local governance: A case of inclusive public service reform. Journal of Local Government Innovation, 8(1), 54–69.
Sutanto, A. H., & Wijaya, A. (2021). Leadership alignment and employee commitment in driving innovation in local government. International Journal of Green Public Management, 5(4), 210–225.
Torbica, A., & Stojanovic, T. (2019). Institutional Readiness and Public Sector Innovation: Lessons from Green Public Services. Public Management Review, 21(3), 412–430.
Tummers, L., Bekkers, V., Vink, E., & Musheno, M. (2016). Coping during public service delivery: A conceptualization and systematic review of the literature. Journal of Public Administration Research and Theory, 25(4), 1099–1126.
Uyarra, E., Gee, S., & Ramlogan, R. (2019). Governing green innovation in cities: Insights from local innovation systems. Urban Studies, 56(11), 2277–2295.
Voorberg, W. H., Bekkers, V. J. J. M., & Tummers, L. G. (2015). A systematic review of co-creation and co-production: Embarking on the social innovation journey. Public Management Review, 17(9), 1333–1357.
Wang, H., Li, J., & Ma, L. (2020). The Impact of Green Public Service Innovation on Environmental Quality in Chinese Cities. Journal of Environmental Economics and Management, 104, 102346.
Wijaya, F., & Kurniawan, A. (2019). Public Participation in Environmental Governance: Implications for Green Public Service Innovation. Sustainability, 11(6), 1683.
Wijaya, H., & Salim, R. (2021). Moderating role of green leadership in public environmental innovation: Evidence from Indonesian municipalities. Journal of Sustainable Public Management, 6(4), 112–129. \
Yuliana, S., Dewi, R., & Wibowo, P. (2024). Sustainable Development Goals (SDGs) and Local Government Innovations in Indonesia. Sustainability Science, 19(2), 549–562.
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Published
2025-06-01
How to Cite
Yasmeardi, F., Rizke, D., Kosassy, S. M., J., S., & Marwandizal, M. (2025). Green Public Service Innovation: Integrating Environmental Values into Local Government Service Delivery. Quantitative Economics and Management Studies, 6(3), 374–390. https://doi.org/10.35877/454RI.qems3965
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